Keep raising the bar. As for the results, Anand said the percentage of minority employees at the company has increased 23 percent since the diversity scorecard and accountability program was implemented, while the percentage of female employees has risen 11 percent. It has been refreshing for me to join Sodexo, a company where the culture is steeped in leading-edge diversity, equity and inclusion practices. Some even link metrics to key business objectives, and ultimately to compensation. The Balanced Scorecard approach was first proposed by Robert S. Kaplan and David P. Norton in their January February 1992, Harvard Business Review article titled The Balanced ScorecardMeasures that Drive Performance. We are pressured to create shareholder value, deliver dividends, use our own cash flow to ensure continued oil and gas production, reduce carbon emissions in current production and transition to a future based on renewable sources of energy. $("span.current-site").html("SHRM MENA "); One of the many ways we support the diverse needs of our employees are through our offering of inclusive programs and practices such as DE&I learning, flexibility and more. This is the 14th year Sodexo has been recognized as a top diversity leader by DiversityInc. But experts caution that its much more than a numbers game. By DiversityInc Staff Of all of Monsantos human-capital dashboards, the diversity dashboard is among the top three accessed, Harper says. We embed the accountability for diversity into many things and we find that it is most effective if it shows up in multiple places and in different ways throughout the corporation, said Wiley-Little, who added that accountability for diversity sits on everyones desk.. The diversity part is hardline numbers: hires, promotions, etc. Diversity scorecards used to be all about representation. Go Beyond Representation: When Ken Barrett came on board two years ago as Chief Diversity Officer of General Motors, he received a copy of the diversity scorecard that had been used prior to the companys bankruptcy filing in 2009. Please enable scripts and reload this page. Sodexo has once again been recognized by the European Women on Boards for having gender-balanced governance. Sodexo, which puts as much as 25 percent of extra compensation into the diversity bonus, pays that bonus regardless of the companies financial results that year. I have been recruiting for 25 years almost now and Ive never seen 24 months like we just went through, says Jason Delserro, Chief Talent Acquisition Officer, Moderator:Colton Palmer, Senior Partnership Manager at DiversityInc Panelists: Steven Wallish, Assistant Vice President of Business Intelligence Analytics at AT&T (Hall of Fame, Top 50 Companies for Diversity list) Tammy Adrian, Vice President of HR Strategy. $("span.current-site").html("SHRM China "); While the ultimate goals of each organization differ, scorecards generally attempt to track benchmark measurements of various key items relating . Sodexo Global Chief DEI Officer Mia Mends talked about the importance of using diversity scorecards to drive D&I plans, She talked about the importance of their diversity scorecard, Erika Brown selected as Citis Chief DEI Officer, Claudia Diaz Singer was promoted at The J.M. Everyone can assess the diversity of their own team and their teams teams. In this session, Dr. Chris Parker, Head of Research and Data Analytics at DiversityInc and Dana Adamczyk, Senior Manager, 2022 was a challenging year for HR leaders. Can more women in energy be the answer to these problems? Strategic redundancy in job skills (job-coverage ratio) At General Motors, the HR director of each business supplies the scorecard information to the functional leads, CEO Mary Barras direct reports. You have successfully saved this page as a bookmark. , Ever since Kevin Hourican took over as President and CEO of Sysco in 2020, the company has seen a lot of positive change when it comes to workplace fairness. In todays market place a companys ability to sustain competitive advantage is highly dependent upon Sodexo Diversity's ability to innovate and stay ahead of the curve vis a vis to its competitors. Erika Brown selected as Citis Chief DEI Officer, Next: document.head.append(temp_style); You may be trying to access this site from a secured browser on the server. Board.org is owned and operated by FiscalNote, Inc. Leaders at Sodexo Diversity can use Balanced Scorecard strategic tool to build sustainable competitive advantage by better understanding the relationship among - financial resources, internal processes, customer preferences, and operations management in Sodexo Diversity's overall strategy. For an example of a diversity dashboard from Monsanto, click here. During that same time period, the number of women on the executive committee increased from three (18.8 percent) to five (20 percent). I get asked to speak a lot on this topic. Search and download FREE white papers from industry experts. Kotler & Armstrong (2017) "Principles of Marketing Management Management", Published by Pearson Publications. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . Read about how to make your company more diverse. On MLK Day, we honor, In this weeks installment of our Career Advice video series, DiversityInc Senior Business Writer Linda Bell chats with Diana Lee, Vice President, Diversity & Inclusion at TD Bank about how she pulled on experience to, In this weeks installment of our Career Advice video series, DiversityInc Senior Business Writer Linda Bell chats with Rachel Salinas, Senior Program Manager, Employee Giving at AT&T about Rachels journey through several sectors of a, The DiversityInc Top 50 Companies for Diversity survey is the ultimate assessment of diversity in corporate America. diversity; sodexo . They would measure gender and racial percentages for the workforce, management and top executives. I am now rarely the only woman in the room. - Are we innovative and ready for the future? Please log in as a SHRM member before saving bookmarks. Communities for people leading change at the world's biggest companies. Blacks, Latinos and Asians in Senior Leadership: 14% higher than the Top 10, 40% higher than the Top 50 and 61% higher than U.S. companies overall. The assessment covers Environment, Labor & Human Rights, Ethics and Sustainable Procurement dimensions. After all, McCloskey said, it doesn't matter what best list your company is on. More recently, Nielsen has added global reporting of gender by band and level. Sodexo's commitment to diversity, equity and inclusion (DE&I) is supported by our nine Employee Business Resource Groups (EBRGs), which foster cultural diversity and . Sodexo is committed to supporting diversity and inclusion and safety, while upholding the highest standards of corporate responsibility and ethical business conduct. Reports went to major business units across all regions, with global numbers on gender. Meeting product introduction goals Since 2009, Sodexo completed the CDP annual request for information. Todays successful scorecards and dashboards, like todays diversity-management initiatives, link directly to business strategies and include more relevant variables, such as supplier diversity, engagement, retention, talent development and contributions to market growth. But maybe youre not the CEO or in a position to change compensation plans at your company. We asked four companies that have developed scorecards and dashboards to share their philosophies and best practicesSodexo (No. This case profiles the evolution of Sodexo's diversity initiative. Additionally, targets for increasing minority- and women-owned dealerships are set each year, with an overall five-year plan in mind. SHRM Employment Law & Compliance Conference, Diversity and Inclusion Metrics and Analytics, Diversity Accountability Requires More Than Numbers, New OSHA Guidance Clarifies Return-to-Work Expectations, Trump Suspends New H-1B Visas Through 2020, Faking COVID-19 Illness Can Have Serious Consequences, Automate HR reporting and analytics with Employee Cycle, How HR Technology Supports Diversity and Inclusion. And that was it. Does Diversity Training Work the Way Its Supposed To. Return policy M. E. Porter, Competitive Strategy(New York: Free Press, 1980) You can have good initiatives and programs, but the idea is to really make sure you are changing behaviors and cultures within the organization, Anand added. Academy of Management Executive, Vol. Sodexo ranked #2 for gender balance within its governing bodies among 2021 French publicly listed companies. They have a detailed scorecard process for leaders. Ultimate success will be determined by that one-on-one relationship between an employee and their manager., Growing Accountability at Major Health System. Thomas J. Wilson, Allstates chairman, president and CEO, receives yearly data on workforce diversity components for each of his direct reports from demographics, promotion rates and opportunity, retention and turnover for their area of business which has implications on their overall performance and those of their leaders, Wiley-Little noted. The Balance Scorecard of each company varies based on the nature, size of the firm and industry it operates in. Some even link metrics to key business.. Finally, it uses three work environment surveys to benchmark management and culture change initiatives; an internal employee survey, Fortune's Great Place To Work Trust Index and DiversityInc annual surveys. Sodexo is regularly awarded prizes and international recognition for its initiatives in a variety of areas ranging from services to human resources and environmental protection. New sales as a percentage of total sales Product development cycle Data on new hires are reviewed quarterly. Sodexo is a constituent of the FTSE4Good Index following the June 2020 review. Companies are increasingly using metrics or "diversity scorecards" to measure progress in hiring, promoting and retaining women and minority employees. Existing customer business development temp_style.textContent = '.ms-rtestate-field > p:first-child.is-empty.d-none, .ms-rtestate-field > .fltter .is-empty.d-none, .ZWSC-cleaned.is-empty.d-none {display:block !important;}'; We have confidential conversations you cant have anywhere else. When it comes to accountability, leaders are evaluated annually on results and behaviors, according to Anise Wiley-Little, the companys chief diversity officer. Timely delivery of goods and services Are you leading diversity, equity, and inclusion at a big company? 9801 Washingtonian Boulevard, Gaithersburg, MD 20878, Intentional innovation to support the military, Environmental Services and Infection Prevention, Convenience, Office Coffee, and Micro Markets, Engage Employees with Satisfying Food Services, Sodexos Actions to Mitigate Impacts of Coronavirus. Sodexos scorecard has a clear executive-summary page showing the bottom line on hiring, promotion and retention, with a heat map for each business unit showing progress or challenges. Each manager receives a diversity indicator of factors including headcount shift, hiring, promotions, promotions into management and flow of talent (attrition rates) in a heat map to make it pretty simplistic.. Founded in 1962, Catalyst drives change with preeminent thought leadership, actionable solutions and a galvanized community of multinational corporations to accelerate and advance women into leadershipbecause progress for women is progress for everyone. 9, Issue 4, pp. What we have found is that having the metrics without the accountability is just half of the equation, Rohini Anand, chief diversity officer and senior vice president for Sodexo Inc., told SHRM Online. Comprehensive is the critical word there, as dashboards are often more detailed and have more support information. A dashboard shows scorecard information with other related items, such as reports, charts and grids. Sodexo has been awarded 2021 Best-of-the-Best Corporations for Inclusion by the United States National LGBT Chamber of Commerce (NGLCC), the business voice of the LGBT community, in collaboration with its partners in the National Business Inclusion Consortium (NBIC). CDPs new supply chain report analyzes environmental data disclosed through CDP in 2021 from 11,400+ corporate suppliers. committed to managing diversity. At Sodexo, our bonus-eligible employees have part of their bonus tied specifically to completing diversity, equity and inclusion training and activities. Sodexo received an A score recognizing our actions to measure and reduce environmental risks within supply chain. We are trying to increase the total number of under-represented minorities in the top 100 medical and administrative senior-level positions to 20 percent by the year 2020, Fuller said. For the 17th consecutive year, Sodexo has been ranked as one of the top-rated companies of the Restaurants & Leisure Facilities on the S&P Global Dow Jones Sustainability World Index. EMBA PRO immersive learning methodology from case study discussions to simulations tools help MBA and EMBA professionals to - gain new insight, deepen their knowledge of the Organizational Development field. There is no guarantee, but our chances as an industry are a lot better if we have more diversity of thought and ideas. If so, you belong in this family. 46), Nielsen (No. Please purchase a SHRM membership before saving bookmarks. To answer that question, I need to look at what youre trying to achieve. What is even more rewarding is that the annual bonuses are directly connected to the diversity scorecard results, 25% for the executive team members and 10-15% for the senior to mid-level managers. We need to challenge each other. The FTSE4Good Index Series is designed to measure the performance of companies demonstrating strong Environmental, Social and Governance practices. Share the Knowledge: Monsanto actually has created an automated dashboard that enables HR staff globally to assess its data to use for talent strategies, succession planning and people reviews. In 2002, Sodexo made the strategic decision to begin holding managers and executives accountable for diversity when it began linking scorecard results to a significant portion of management bonuses that can range from 10 to 15 percent of the total bonus for managers and 25 percent of the total bonus for the executive team. Feel free to connect with us if you need business research. else if(currentUrl.indexOf("/about-shrm/pages/shrm-mena.aspx") > -1) { This is the Holy Grail. At Georgia Power in Atlanta, diversity and inclusion initiatives include a long-term management and organizational culture change process designed to expand management skills and accountability and to build trust around leading diverse work teams so everyone feels valued, respected and productive, and that includes white men, according to Frank McCloskey, vice president of diversity for Georgia Power. 2 in the DiversityInc Top 50), Monsanto (No. For example, if a year-to-year comparison showed a drop in promotions, more emphasis in the scorecard would be placed on mentoring efforts, which yield more promotions. When the economy is unstable, employers are faced with difficult decisions around staffing, pay and benefits. The y would measure gender and racial. Smucker Company to lead workplace inclusion. Before we share their best practices, lets clear up terminology confusion at many companieswhats a diversity scorecard and whats a diversity dashboard? Please confirm that you want to proceed with deleting bookmark. In this session, Dr. Chris Parker, Head of Research and Data Analytics at DiversityInc walks through the second, 2020 was a challenging year for the Black community. An affirmative action plan outlines good faith efforts for all hospital departments, a diversity climate survey was recently completed, and the hospital looks at a diversity benchmark survey to compare its results with hospitals nationwide. Sodexo obtains the best score in the "Restaurants and Leisure Facilities" sector, with a score of 75 out of 100 (up 2 points compared to 2020), assessing the sustainability of the company. What can companies do? These programs are delivered through multiple channels, including eight employee network groups (ENGs) for diverse employees including women, African-Americans, and former military personnel. Balanced Scorecard strategic analysis can help Sodexo Diversity managers in understanding the relationship between activites and take the systems approach rather than the local optimization approach. It is organized by topic and updated frequently as data and best practices evolve. The energy industry is facing unprecedented times. I would like to think this message is common knowledge, but I keep finding its not. Sodexo's focus on diversity and inclusion has earned recognition on Diversity Best Practice's inaugural Inclusion Index. The initiative focuses on Sodexos more than 15,000 salaried employees working at 6,000 client sites and offices throughout the United States. At EMBA PRO, we believe that Balanced Scorecard approach is highly efficient strategic tool to formulate a cohesive strategy. Sodexos progress has led many client organizations to seek its guidance and support in developing and implementing their diversity and inclusion strategies and initiatives. Information availability relative to need. Sodexos IMPACT mentoring program, which connects employees across client sites, has resulted in a demonstrable improvement in womens careers: 30 percent of women who participated in IMPACT received a promotion. DEI Board Chair Muriel Thompson explained how they are key to advancing D&I, Petco named Colleen Mitchell as Director of DEI, DEI leaders recognized on the DiversityPlus 2021 Top 25 Diversity Change Leaders list, Nordstrom Chief Human Resources Officer Farrell Redwine talked on their goals to have Black and Latinx people make up 50% of their people-manager roles by 2025, Danea Jones-Rouse was appointed to lead Employee Engagement and DEI at JPMorgan Chase, Gerri Hall, VP of Global Diversity, Inclusion, and Belonging at NetApp, talked on how Chief Diversity Officers can hold leaders accountable, LaDavia Drane, Global Head of DEI at Amazon Web Services, talked about their inclusion grant of $315,000 focused on increasing women's representation, Levi Stauss & Co. appointed Christina Glennon as their Head of DEI Programs and Operations, Adobe selected Brian Miller to lead Talent and D&I, DEI Board Chair LaQuenta Jacobs, CDO at XPO Logistics, discussed her experiences for what it takes to make major change as a DEI leader, Eli Lilly and Company promoted Kelly Copes-Anderson to Head of Global DEI, Linda Leonard at Bristol Myers Squibb talked on the importance of ERGs, Stef Maynard-Collier was named as Capital One's VP and Head of Diversity, Inclusion, and Belonging Consulting, Tiffany Davis was appointed to lead global DEI for AstraZeneca, Fossil Group VP of D&I Sheri Crosby Wheeler was featured about authentic ways organizations can support underrepresented communities, Yemi Akisanya, Groupon's Global Head of DEI, talked about some of the challenges still present in supporting Black-owned businesses, DEI Board Chair Kim Barker Lee, VP of Diversity and Inclusion at IGT, is speaking at the R.I.S.E. Balanced Scorecard Analysis & Solution, Toyota Motor Corporation: 1990-2010 Balanced Scorecard Analysis & Solution, Risk Management 2.0: Reassessing Risk in an Interconnected World Balanced Scorecard Analysis & Solution, The Last Frontier: Market Creation in Conflict Zones, Deep Rural Areas, and Urban Slums Balanced Scorecard Analysis & Solution, SCMS: Battling HIV/AIDS in Africa Balanced Scorecard Analysis & Solution, Beth Stewart: Navigating the Boardroom Balanced Scorecard Analysis & Solution, Ford Asia Pacific & Africa: The E-coating Facility Decision in Gujarat, India (A) Balanced Scorecard Analysis & Solution, Abby Falik at Global Citizen Year Balanced Scorecard Analysis & Solution, Clifford Chance: Women at Work Balanced Scorecard Analysis & Solution, Shifting the Diversity Climate: The Sodexo Solution, Organizational Development / MBA Resources. We have certainly learned over time that you can have too many measures, said Wiley-Little of Allstate. Although many companies use the two terms interchangeably, there really is a difference. Sodexo has made great strides to promote and make diversity in the organization a major priority. $('.container-footer').first().hide(); Hubbard added that one of the critical misses occurs when organizations fail to assess the entire culture system and infrastructure and processes surrounding the diversity and inclusion change process. Barney, J. Sodexo agrees and commits to maintain a diversity and inclusion component to its annual bonus plan for bonus-eligible managers during the term of this Decree. $(document).ready(function () { Angela Talton, Senior Vice President, Global Diversity & Inclusion, Nielsen, worked collaboratively to create a scorecard when she moved into her role two years ago. When it comes to creating accountability for diversity and inclusion, experts suggest that organizations: Keep the process clear, simple and understandable. We were clear that metrics as a core competency was going to be the foundation driving inclusion and better transparency, she says. A proportion If sales are down or if the economy is poor, you cant stop your focus on diversity and inclusion or youll lose ground and traction. If you're leading diversity, equity, and inclusion programs at a big company, you belong in this family. I was a little bit concerned that we were just measuring executive representation and not everything that was impactful [to the senior management], he says. However, more work still needed to be done to engage employees around the world in the company's diversity initiatives. Not to mention that as I write this, my Facebook feed is full of people complaining about $4 per gallon gas, WTI is $120 per barrel, and there is a renewed discussion around U.S. energy independence given Russias latest actions in Ukraine. Balanced Scorecard approach focuses on comprehensive metrics rather than only local optimization in various spheres such as financials, operations, internal processes, and customers needs. Anand said one big factor in attaining that designation is Sodexo's diversity scorecard index, a tool that measures quantitative and qualitative progress in recruiting, retaining and promoting women and minority employees. 50), and General Motors, one of DiversityIncs 25 Noteworthy Companies. Why all the energy preamble on International Womens Day? Board.org and The Board are trademarks of Board.org LLC. Privacy & cookies. . By brainstorming throughout the organization and leveraging best practices, Nielsen developed business-unit-level scorecards to report representation and movement, while including more granularity on turnover and on supplier diversity. Balanced Scorecard is a resource focused strategic analysis tool. - What is important for Sodexo Diversity shareholders? Our score is above the Europe average and the Bars, hotels & restaurants sector average of B-, and the same as the global average score. Claims and complaints handling We must push against the status quo. Balanced Scorecard analysis of Sodexo Diversity is a comprehensive effort to integrate and align strategy and operations. Sodexo's Global Diversity and Inclusion StrategySodexo global diversity and inclusion strategy is focused on five key areas: Gender Equality "SoTogether"- gender equality advisory board Opportunities for Individuals with Disabilities Representation of Different Origins and Cultures Over 130 different nationalities represented in workforce The scorecard is a conversation starter, a tool used to engage leaders in a conversation about internally reflecting the clients and communities we serve, she says. This year, Sodexo received a B score. Diversity certainly adds value to the bottom-line, Hubbard said, adding that, the primary leverage in diversity is utilizing differences as opposed to just looking at representation by itself.. Companies are increasingly using metrics or diversity scorecards to measure progress in hiring, promoting and retaining women and minority employees. Gain the intel you need now to successfully anticipate and navigate employment laws, stay compliant and mitigate legal risks. Diverse companies are more successful. Our Hopkins 2020 vision is the key driver for us, said John Fuller, director of workforce diversity for Johns Hopkins Hospital, referring to Diversity & Inclusion 2020, a multiyear strategic plan adopted in 2008. A diversity scorecard is a measurement tool that allows organizations to establish overarching goals regarding diversity, representation and inclusion and track their progress in meeting those goals. Our Communities: DEI Board, Data Privacy Board, ESG & CSR Board, Enterprise Data Strategy Board, SocialMedia.org, SocialMedia.org Health, and Talent Marketing Board. Virtual & Washington, DC | February 26-28, 2023. Kaplan and Norton approach to organization performance is What you measure is what you get. Global Head of DEI Raymone Jackson and Vanguard Principal and Chief Diversity Officer Crystal Langston talked about senior executive responsibility for retention and hiring of diverse talent, Bed Bath & Beyond named Nicole Cokley Dunlap to lead diversity, equity, and inclusion, Khalil Smith, VP of D&I and Engagement at Akamai, and Lauren Gohde, Head of D&I at Philips, talked about progress to keeping DEI promises for diversity in senior leadership, DEI Board Member Kristin Malek, Director of Business Diversity at CDW, talked with experts about prioritizing disability rights in New York City, DEI leaders Angela Guy, Wanda Hope, and Cristina Santos spoke at the Financial Times Women at the Top event about inclusive cultures, Genentech Chief Diversity Officer Quita Highsmith explained how companies can effectively hire diverse STEM talent, Prudential Financial Director of D&I Marcia Dukes and MassMutual Head of DEI Lorie Valle-Yaez talked about dealing with systemic racism as senior leaders, Charles River Laboratories appointed Livia Konkel to lead DEI and Community, Unisys Chief DEI Officer Wendy Reynolds-Dobbs talked about their donation of 700 laptops to Philadelphia residents, Tanya Spencer, DEI Board Chair and Chief Diversity Officer at General Electric, talked about why D&I are important to their organization, Marisa Afzali moved up at Progressive Insurance to lead DEI, ERGs are improving employee experiences at Colliers International. does glenn robbins have a glass eye, aftermarket stereo for harley davidson street glide, Big company company 's diversity initiatives the world 's biggest companies `` of., Nielsen has added global reporting of gender by band and level make your company critical there... 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The answer to these problems information with other related items, such as reports, charts and grids &. Part is hardline numbers: hires, promotions, etc Scorecard is a difference offices throughout the United.. You need now to successfully anticipate and navigate employment laws, stay compliant and legal...