However, I give this tub "0000" or no stars if I can. The fabric is fading into an ugly color. That's correct it hadn't even left the store. Quantity. We bought a $5000+ Library for about $3000, Beautiful oversized mirror that was originally $1500 for $500! How could furniture be delivered when no one was home? I didn't have my members' card in my wallet,(which is a must when shopping here because you can get up to 25% off all items) but the very sweet tiny Italian lady that helped me said it was fine, and helped me get that nice price at the end of the sale. The third party delivery company they refer out to was exceptional and reasonable priced as well. So do come prepared when shopping here as I wouldn't rely solely on them to properly guide you. Try Pottery Barn or CB2. The shipper helped me put the table together and went out his way to make sure the table is in the right place and assembled correctly. Try contacting them via Messages to find out! Restoration Hardware Eric Cohler Bronze Finish Floor Lamp w/ Black Shade. Nice furniture and choices, but way overpriced. He literally came and pushed it with his thumb until it didn't show. 44" D, Twin: W38" D75"Inner Measurements: W39 D76Clearance Height: 5Trundle: W39 H18 D76. As furniture stores go, it is unique. I asked him if he understood the description the delivery crew gave - "it looked like Wolverine dragged his claw down the side of the couch. " Ugh. It was also a tragic waste of materials- the huge box, the huge bags, the ridiculous amount of filler sent & now up to us to discard. Selling for $450. When it comes to lighiting, RH carries ceiling lights and chandeliers, wall sconces, gaslit sconces, picture lights for artwork, table lamps, floor lamps, outdoor lights, string lights, and the matching light bulbs to go with these pieces. Every couch but two were delivered with deep scratches, gouges or slices. I wound up special ordering a coffee table and the whole process was super easy. Delivery Quote Dimensions . We will definitely be back and will ask to work with him. They should feel ashamed of their product. Do not, do not, do not. Looking for more contemporary brands? Under Add your personalization, the text box will tell you what the seller needs to know. These posts are some of my favorite posts to write. This store is great! This explains why the company is where it is I guess. I had been to other locations prior to coming here so I think my experience was great because of the designer who helped my fiance and I. Brand: The slats that hold the mattress have busted. Kaiyo only accepts furniture that meets our high standards He was so patient with us and heard us out and went through different ideas until we came up with the perfect one for our home. They had a few, but nothing that we were interested in. They didn't seem surprised and simply recommended their expensive leather conditioner. The night before delivery, I received a phone call giving me 2hr. After six tries I finally accepted a couch but even this one had a 1-1/2" wide staple protruding through the leather from the inside out. The Cloud Sofa is Restoration Hardware's modular sofa that comes with 2 different cushion options, ultra-soft with 100% feathers or soft with feathers wrapped around a foam core, and can be customized to fit most layouts. Restoration Hardware Cloud bed. I can't review my order online or make a return request by myself because I ordered in store, so I have to get help from sales person.What surprised me was that after I paid in full, I can't hear from my sales Jea Amasa. I scored some really great pieces at amazing prices. I now have to paint the metal hardware to match my decor. Please email me if you have any questions. Thank you, Mellisa! If so, fine. Then RH moved in the crap that fell off the truck or was in a rollover accident somewhere in the Mojave desert. Full Size Restoration Hardware Devyn Tufted Daybed This product is no longer available. How about you inspect the goods before you schedule a delivery for someone for "in stock" items? Both saleswomen worked that day were extremely RUDE -- no greetings at all, sitting at their desk chatting to each other. Now we are at the 4th delivery window - the 15th, then the 16th, then the 19th, and now the 20th. They charged my card , 1/7/2014 and they have no idea when the item will arrive. It is a gallery showroom and not a retail store and we were aware of that. Add To Cart. You get 20% off of your purchase." I was trying to understand why the outdoor furniture had all of the cushions removed. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. 0 bids. He should've told us to speak with one of the designers (as we have in the past) when they are free. Nasrin is an amazing interior designer and project coordinator that you can work with and she transformed our house into a home we love. I'm sure if you check it out frequently you can find some nice stuff. A good thing to do, but a bad reason to have to do it. This is by far the best restoration hardware outlet!! I mean WTF is this place? Original Price $6.23 This didn't make sense to us since we have been great customers and just asked for placement advise. I have no idea why they don't have a higher rating. For a company that is trying to differentiate itself in the retail furniture space with executives visualizing and creating beautiful spacious galleries with complete room examples and employees who are "designers" and can translate customer spaces using RH furniture, it would seem to me that at least the Walnut Creek store has a ways to go. They will be out of business in a few months and this will be a Spirit Halloween pop up store. In February, we shopped online and identified four pieces of furniture that we wanted to buy. I was one of the first few to come on opening day right when they opened. Don't even get me started on this place. Well excuse me for not coming into your store for 2 years. I don't know if employees work on commission but Beza definitely deserves it. If you use one of these and buy something, Slumber Search may make a small amount of money. Today we walked in to get help with looking for a chandelier to go over our kitchen islandsomething that would give off decent light. It arrived lacking enough fill to comfortably sit in. or Best Offer. Overall this is a great place to shop! I purchased nearly 30k worth of product from them, faucets, showers etc. You are NOT able to choose a time window for delivery. It's "Made in China" garbage! The selection is okay. From handmade pieces to vintage treasures ready to be loved again, Etsy is the global marketplace for unique and creative goods. Brandon N. is the best designer and has an amazing sense of style. I'm looking forward to receiving my furniture, and am already enjoying the odds and ends I picked up at a great discount. It's too bad, really, because the story that is told quarterly is a good one. I FINALLY found an employee (not help- that would be an inappropriate use of the word) who wasn't staring into a computer screen, and I greeted her. Original Price $144.91 Choose the options youd like for the order. Please please spare yourself the nightmare and give your business to another more reputable company. Style has no bearing on the structure or materials. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. I'd be OK just moving into Restoration Hardware. My Husband and I have been shopping here for about a year and have had great experiences. I can only imagine what other dishonest things you do Its a nice store, but if you go there make sure they get the thing shrink wrapped asap before some other dishonest person comes along! I've always been a deal seeker and finding the look for less is one of my favorite things to do. Lounge chairs are embarrassing every single one of them. It's a showroom. I sort of half heartedly explained the situation, sort of expecting the same lack of interest in response, but was very pleased to see that she was different, better. The last top pick of Restoration Hardware shoppers are their dining room furniture pieces. It has several scratches but they are not noticeable at all when looking at the couch in the room. Restoration Hardware Leather Daybed Bench $450.00 Very nice soft leather Restoration Hardware daybed bench. Restoration Hardware Dining Table. Since we live in the area part time, the delivery date was important because we obviously would have to be in town to receive the furniture. About five days before our arrival, I received an email that said furniture had been delivered. I bought a gorgeous buffet table, velvet couch, a rug and a marble table, all way below the original price. I would give negative stars if I could. This is fine with us since we do not anticipate that we will complete our remodel/rebuild not after Oct 2014. The store is beautiful and all of their sales associates are friendly and very accommodating. (22% off), Sale Price $32.79 Restoration Hardware promote themselves as a luxury brand with immaculate service: concierge service even! Ordered furniture more than $70,000 in store, which were broken into different orders and took more than 10 trips to deliver. I've been a fan of RH furniture for years, love the design and quality. I wonder why it's not already closed. We'll go through the top picks and talk about the ins and outs of Restoration Hardware's catalog. We will receive delivery in early July. Was: $394.00. Upon inspection of the stools, I was shocked at their terrible condition. Communication with seller is excellent. Salesman: So you want to buy it? I finally asked a few questions about sizing and materials for a Maxwell couch and they were unable to answer my questions. The nation-wide nature of Restoration Hardware also lends itself well to our location and shipping tab. Great deals to be had if you are patient and can drop by a few times to find pieces that will work for you. It was only after my children parked themselves on a sectional that a sales associate stopped briefly to ask if we needed anything. That's two broken tables. 6 months into using, two have failed so far and I'm dreading the day the other 6 do. RH has over 60 different sofa models that can be customized in the fabric, length, depth, and configuration of your choice. It was helpful to see the table and chairs and light fixtures in person. Seriously!!!! Plus, the store manager (Jules Howe) and her team were all incredibly helpful and knowledgable. Ad vertisement from shop NadiasPaperStudio. Blanket Wrap. Will need to be wrapped & loaded. for each one." Oh my gosh, we walked in thinking this was a regular restoration hardware only to find out it's an outlet!! Another popular item for shoppers at Restoration Hardware is their bedding. I had an opportunity to buy some items from the RH Outlet store in Pleasanton. The quality of this store is pretty hard to beat & the selection is pretty top notch. So, I called and they sent me new ones (again a few yellow roses). I just wanted her to get them out of stock because I know how long this can take (it's insane - you can waste an hour waiting for them to deliver your merchandise and check you out. Can we turn on some lights so I can see, mom? We take high-resolution photos from many angles, so what The staff is very helpful. Ken took amazing care of our needs. $841 Set of 2. We had to jump through several hurdles and had a lot of difficulty placing our order. When I asked to see the velvet fabrics, she impatiently pointed and said, "here, here, and here", and once again tried to walk off again, with me inquiring to see an example. Machinto Dresser Dupe You could splurge on RH's Machinto dresser for $4,520 or pick up this alternative for just $2,034 RH Maison Dresser Dupe At $1200 this 6-drawer dresser is an affordable alternative to the popular Maison dresser (btw, I was still smarting from the experience at RH) At RH, the clerks passed me off like a bad penny and my daughters and I were continually in search of someone to help me and answer my questions regarding fabrics and sizes. Super professional! Before we even arrived home, we had a thoughtful thank you from Jennifer. Identified four pieces of furniture that we were interested in talk about the ins and outs of Restoration outlet. Has no bearing on the structure or materials moved in the past when... That was originally $ 1500 for $ 500 had a few, nothing. An outlet! fabric, length, depth, and configuration of your purchase. please yourself! The quality of this store is pretty hard to beat & the selection is pretty notch. 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